Booking

We also offer “refer a friend” vouchers for existing patients who wish to recommend us to someone. You can take one of these from reception, or ask in the clinic. These qualify any new patient to £5 off their first treatment, and yourself to £5 off your next treatment after they’ve registered with us.
T&Cs: Vouchers are not cumulative with sponsorship agreements. Vouchers are for treatment services only. Vouchers can only be used at Back In Action; 71 Church St; Tewkesbury; GL20 5RX.

You can purchase vouchers for any of our treatment options, or for a monetary value; these make perfect gifts for birthdays and Christmases; valentines’ or anniversaries.

Please note that times given here are all approximate, as every patient is an individual, and every condition is different, so every treatment is unique. We therefore make our charges per treatment visit, not per minute.

In extreme emergencies we may agree to do a home visit; in these cases the patient would be expected to provide transportation as we do not to run a car. Home visits are charged at double the out of hours fee.

To reach us out of hours, you can send a text-message to Aidan’s personal mobile; the number for which is left on the answerphone at work. Please note, I ask for text messages, so I am unlikely to answer the phone itself if I do not recognise the number.

Whilst many private medical insurance companies pay for some of our treatments, payment is ultimately the patient’s responsibility.

A £20 charge* will be made for appointments cancelled with less than 2 working days’ notice. Before this time, you can cancel online, by phone or by email, after this deadline, by phone or email only.

We operate a voluntary fine* scheme for mobile phones that ring or receive a text message whilst in the treatment room (£1).

* Proceeds from all such fines/charges are shared with the Great Western Air Ambulance.
(No, I never was any good at hide-and-seek)

Please note that acute means very recent, it does not comment on severity. In this case, we’re talking about the first 3 days after injury, and tht isn’t severe enough to justify A&E (or if they release you with nothing too much to worry about). If your problem is not improving after 3-4 days, then it may be time to seek a diagnosis with more specific advice and care.

The best, and most important piece of general advice (after first aid) is to POLICE.

Protect – This may be a splint, or a brace; or it may be the application of common sense; basically, avoid aggravating factors, surprisingly enough, they can aggravate things.

Optimal Loading – Movement is essential to allow full perfusion of oxygen and nutrients (and white blood cells and serum), allow the body to actively heal itself, and minimise scar formation; this also means not to be afraid to use the injured area – let the pain guide you here; just don’t over-load things either. NB: We used to call this “Rest”, but too many people took us too literally, and assumed it meant bed rest.

Ice – Real ice is better than fake cold from gels and sprays; but often less convenient, use real if you can. Always wrap your ice pack in a thin layer of dry material, this prevents you getting an ice burn. For the first day or so use it in bursts of <5 minutes, repeating every 20-30 minutes. After that, use bursts of 10-15 minutes, repeating every 60-90 minutes.

Compression – Has a dual effect, it minimizes excessive oedema, by not allowing it room to expand, and provides an element of support to a joint, allowing the ligaments more rest; DO NOT OVERUSE THIS, don’t wear strapping for more than a few days without seeking further advice (unless it’s bandaging for an open wound, or a broken bone, obviously).

Elevation – Helps drain oedema, blood and lymph from the area, basically, try to keep the injured area higher than the heart so it can drain – obviously, easier with limbs than torso injuries; don’t use for more than a couple of days.